Knowledge Management in the Age of AI: Keeping Humans at the Centre – Expert workshop with Stephanie Barnes →

Motivation in Knowledge Management: Social Norms and Market Norms

One of the most important—and at the same time most challenging—concerns of organizational leaders is how to motivate employees to participate in knowledge management (KM) initiatives. The question of whether participation should be encouraged through financial rewards, recognition, career opportunities, or intrinsic motivation has been debated for decades. Many executives believe that employees should take … Read more

Bridging Knowledge and Innovation: The Synergy Between Knowledge Management and Research & Development in Organizations

Rapid technological transformation, the expansion of knowledge-based economies, intensified competition in global markets, and the increasing complexity of business environments have made knowledge and innovation the most critical factors for organizational success and sustainability. In such conditions, physical assets alone are no longer sufficient to create competitive advantage, and organizations must increasingly focus on intangible … Read more

Knowledge Discovery Is More Important Than Knowledge Storage

The Strategic Shift That Knowledge Management Can No Longer Ignore For more than three decades, knowledge management has been largely defined by a single objective: ensuring that organizational knowledge does not disappear. The discipline emerged from a legitimate concern that valuable expertise, hard-earned lessons, and institutional experience were being lost through employee turnover, organizational restructuring, … Read more

Knowledge Management: An Infinite Game

Simon Sinek’s perspective in The Infinite Game offers a compelling framework for understanding business strategy. In finite games such as football or chess, there are known players, fixed rules, and clear endpoints, with the primary objective being to win. In contrast, infinite games involve both known and unknown players, evolving rules, and no defined endpoint. … Read more

Knowledge Governance: The Missing Layer in Knowledge Management Programs

In recent years, many organizations have made significant investments in the field of knowledge management, allocating substantial financial, human, and technological resources to this area. However, a review of practical experiences and the actual outcomes of projects reveals that a considerable portion of these efforts has failed to generate sustainable and lasting results. In many … Read more