Community of practice strategy? Communities of Practice are an important component of many Knowledge Management (KM) programmes – because knowledge is created, learned, shared, understood and practised when people work together or come together to collaborate, or talk about and show their work to their peers. They’re engines of capability, value and performance. To be … Read more
Sir Alex Ferguson, a name synonymous in world football history with success, leadership, and the courage to make difficult decisions, is one of the greatest football managers of all time. He led Manchester United for 27 years and during this period transformed the club from a good football team into one of the most powerful … Read more
Since the dawn of creation, stories have always been a source of human pleasure and fascination. We can clearly observe storytelling everywhere: from ancient myths and cave legends to modern plays, blogs, Facebook posts, and Instagram stories. Storytelling is humanity’s primary and earliest form of communication. Simply listen to a conversation among a group of … Read more
Since the dawn of civilization, humans have sought ways to record and transmit knowledge. Documentation has long been more than a tool for preserving information; it has served as a means to pass on experiences, values, and collective wisdom across generations. Today, knowledge management is recognized as a systematic process for identifying, creating, storing, sharing, … Read more
Introduction to the Hallucination Problem in Enterprise RAG Retrieval Augmented Generation has become the dominant architecture for grounding large language models in corporate knowledge bases. The principle is sound. Retrieve relevant passages from a trusted vector database and instruct the LLM to answer solely from those passages. However, real world enterprise deployments consistently report hallucination … Read more