KM and AI: An Overview of Opportunities and Challenges – Live expert session with Prof. Dr. Andreas Brandner →
Knowledge Management in the Age of AI: Keeping Humans at the Centre – Expert workshop with Stephanie Barnes →

Turning Ugly Ducklings into Knowledge Champions

In every organization striving to implement Knowledge Management (KM), one role stands above all others — the Knowledge Ambassadors. They are the living bridge between KM strategies and the daily realities of the workplace. Without their active presence, knowledge management initiatives remain short-lived projects that rarely reach the operational layers of the organization. However, the … Read more

How to Turn Knowledge Management Best Practices into Daily Habits

Knowledge management (KM) succeeds not when it exists as a project, but when it becomes part of the everyday rhythm of how people work, share, and make decisions. Many organizations have frameworks, policies, and tools that define how knowledge should flow. Yet, in practice, much of that structure remains unused or forgotten because it never … Read more

Evolving Knowledge Management Best Practices in the Age of AI

The way organizations manage knowledge has always been a reflection of how they think, learn, and adapt. But in the age of artificial intelligence (AI), that reflection is sharper and faster than ever before. Traditional knowledge management best practices—built on document repositories, taxonomies, and collaboration tools—are being redefined by automation, intelligent search, and machine-driven insights. … Read more

The increasing significance of contextual knowledge

In knowledge-intensive industries, from law and engineering to consulting and finance, the difference between information and knowledge is context. Contextual knowledge is the connective tissue that allows professionals and machines to make sense of information, apply it accurately, and generate new insights. Contextual knowledge Contextual knowledge is knowledge that is framed, interpreted, and applied within … Read more

Knowledge Champions Cup: Driving Engagement and Learning through Gamified Knowledge Management

In today’s rapidly evolving business landscape, knowledge management has emerged as a fundamental enabler of organizational performance and strategic decision-making. Organizations that systematically capture, organize, and leverage knowledge not only enhance operational efficiency but also cultivate a sustainable competitive advantage. However, the successful implementation of KM initiatives often encounters challenges—most notably, fostering genuine employee engagement … Read more