KM and AI: An Overview of Opportunities and Challenges – Live expert session with Prof. Dr. Andreas Brandner →
Knowledge Management in the Age of AI: Keeping Humans at the Centre – Expert workshop with Stephanie Barnes →

Knowledge Management in Practice: From “Gunny Bag of Maps” to “Guests Are Good for You” (Part 4)

IntroductionImplementing knowledge management (KM) solutions across different organizations in Iran has been a continuous journey of learning and discovery. During workshops and meetings, we often encounter fascinating real-life examples that reflect the challenges and opportunities of KM in action. Sharing these stories may help others who are trying to make KM a living, breathing practice … Read more

Knowledge Management in Practice: From “Student-Style CEOs” to Sweet KM Lunches (Part 3)

In the previous two articles of this series, we explored unusual but very real stories of how knowledge management (KM) plays out in organizations across Iran—sometimes in humorous ways, sometimes painfully. From mischievous cats shutting down a gas refinery, to a repairman who solved a months-long crisis by lowering the pressure “half a bar,” these … Read more

Knowledge Management in Practice: From ‘Just Half a Bar’ to Motorbike Leadership (Part 2)

This article is the second part of a series where I share real-world stories of knowledge management (KM) challenges and lessons learned from organizations across different industries in Iran. Each story reflects not only the situations organizations face but also the deeper insights into why knowledge management matters and what happens when it is absent—or … Read more

Knowledge Management in Practice: From Mischievous Cats to the Miracle Room! (Part 1)

Introduction This article is the first in a series of real-world stories and case examples from different Iranian industries that shed light on how knowledge management (KM) challenges and solutions emerge in practice. Each story illustrates the importance of capturing, sharing, and leveraging organizational knowledge—and what can go wrong when these processes are neglected. Instead … Read more

Implementing Knowledge Management Systems in Business: Challenges and Best Practices

Knowledge is the most valuable currency of modern enterprises. Yet, many organizations still struggle to capture, organize, and apply it effectively. A well-structured knowledge management system (KMS) can transform the way businesses operate by centralizing knowledge assets, improving collaboration, and accelerating decision-making. However, implementing such a system is rarely straightforward. It requires a balance of … Read more