KM and AI: An Overview of Opportunities and Challenges – Live expert session with Prof. Dr. Andreas Brandner →
Knowledge Management in the Age of AI: Keeping Humans at the Centre – Expert workshop with Stephanie Barnes →

KM Insider

KM Insider is a trusted voice in the world of knowledge management. As a collaborative platform powered by experienced KM professionals, researchers, and digital strategists, KM Insider delivers expert insights, practical frameworks, and cutting-edge tools to help organizations unlock the full value of their knowledge.

Knowledge Management Trends 2026: 10 Trends Every Leader Should Watch

Knowledge management trends in 2026 are no longer about improving intranets or organizing documents. They are shaping how organizations make decisions, reduce risk, and compete in complex digital environments. Enterprises are moving beyond static repositories toward dynamic knowledge ecosystems that convert distributed expertise into actionable insight. Organizations that treat knowledge as an operational asset are … Read more

Knowledge Management as Practice: Why Strategy Succeeds or Fails in Real Organizations

At a certain level of maturity, knowledge management stops being a question of tools or even strategy. It becomes a question of practice. Most senior KM professionals reach this realization after years of effort. Frameworks are in place. Governance exists. Platforms are funded. And yet, something still feels fragile. Knowledge flows unevenly. Some communities thrive … Read more

How to Build a Knowledge Management Strategy That Actually Gets Used

Most knowledge management strategies do not fail because they are poorly designed. They fail because they never become part of how people actually work. On paper, many KM strategies look solid. They reference best practices, align with business objectives, and are supported by modern platforms. Yet months later, adoption is low. Contributions are sporadic. Leaders … Read more

Internal Knowledge Base Software: Definition, Benefits, and Top 10 Tools

Every organization runs on answers. New hires need to know how things are done. Support teams need accurate product information. HR and IT handle the same questions again and again. If those answers live in scattered documents, email threads or the heads of a few experienced people, the organization pays for the same knowledge many … Read more

How to Measure Knowledge Management Success: KPIs, Dashboards and Real ROI

Measuring the impact of knowledge management (KM) is the work that converts good intentions into investment, influence and long-term change. Senior leaders do not fund tools; they fund measurable outcomes. KM teams that can translate activity into impact into faster decisions, lower costs, and better customer or employee outcomes win budgets, attention and the freedom … Read more