Deploying new software can feel overwhelming, but a successful Knowledge Management (KM) implementation doesn’t need to take a year. By focusing on solving a specific, high-value problem for a targeted group, you can go from planning to a live, value-delivering platform in just 60 days. This playbook provides a realistic, phased approach designed to build … Read more
The rise of AI isn’t just a technological shift; it’s a fundamental change in how we create, manage, and use knowledge. As knowledge management (KM) professionals, we are at the center of this transformation. While some may see AI as a threat to our roles, I see it as an opportunity—a chance to elevate our … Read more
The whispers have turned into roars. Artificial Intelligence is no longer just a futuristic concept; it’s here, it’s learning, and it’s rapidly transforming how we interact with information. For those of us steeped in Knowledge Management (KM), a natural question arises: Is AI poised to automate us out of existence, or is it the ultimate … Read more
When knowledge becomes invisible, it doesn’t vanish — it simply stops creating value. Across industries, organizations are generating more knowledge than ever before. Yet paradoxically, they’re facing a growing challenge: they can’t find it, access it, or use it when it matters most. This phenomenon is what we call invisible knowledge — the information that … Read more
Despite decades of proven benefits, knowledge management (KM) remains one of the most underfunded areas in corporate strategy. Why? One key reason is the persistent failure to articulate KM’s business value in a way that resonates with executive decision-makers. In organizations where Knowledge Management initiatives struggle to gain traction, the issue is rarely the concept … Read more