Angshumala Sarmah

Angshumala Sarmah is a seasoned Knowledge Management professional with over 18 years of experience in Knowledge Management. She specializes in fostering knowledge-sharing cultures, utilizing data-driven metrics, and leading cross-functional teams to achieve impactful results. Her expertise includes content strategy, data governance, and process automation, with a focus on M365 tools, Power Automate, and Generative AI. Recently, she developed a Gen AI-powered app that streamlines case study and credential drafting, successfully rolled out across the firm she works with.

Retrieval Augmented Generation (RAG) and Knowledge Management

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Since the past few months, I have been trying to understand how artificial intelligence will reshape the field of knowledge management. Among the many emerging opportunities, one that stands out is Retrieval Augmented Generation (RAG)—an approach to seamlessly integrate enterprise data into LLMs such as GPT, Claude, Gemini to name a few. Retrieval Augmented Generation … Read more