Angshumala Sarmah

Angshumala Sarmah is a seasoned Knowledge Management professional with over 18 years of experience in Knowledge Management. She specializes in fostering knowledge-sharing cultures, utilizing data-driven metrics, and leading cross-functional teams to achieve impactful results. Her expertise includes content strategy, data governance, and process automation, with a focus on M365 tools, Power Automate, and Generative AI. Recently, she developed a Gen AI-powered app that streamlines case study and credential drafting, successfully rolled out across the firm she works with.

Retrieval Augmented Generation (RAG) and Knowledge Management

August 5, 2025November 29, 2024 Angshumala Sarmah

Since the past few months, I have been trying to understand how artificial intelligence will reshape the field of knowledge management. Among the many emerging opportunities, one that stands out is Retrieval Augmented Generation (RAG)—an approach to seamlessly integrate enterprise data into LLMs such as GPT, Claude, Gemini to name a few. Retrieval Augmented Generation … Read more

Using AI to Drive Efficiency: From a Knowledge Manager’s lens

November 9, 2024October 22, 2024 Angshumala Sarmah

As AI continues to reshape industries at an unprecedented pace, what does the future hold for knowledge managers? Will our roles be transformed by technology, or will our expertise remain essential? Automation has been a part of our workflows for years. However, the advent of generative AI (Gen AI) has sparked a renewed push for … Read more