KM Insider

KM Insider is a leading platform for knowledge management professionals. We share informative content on knowledge management, data management, personal knowledge management, and modern knowledge management tools.

If you have knowledge or expertise to share, we invite you to join our community and contribute to the growth of knowledge management.

Your contributions will be prominently featured on our website. Reach out to us at contact@kminsider.com.


What a Netflix Algorithm Can Teach You About Knowledge Management

Most people don’t associate Netflix’s recommendation engine with enterprise knowledge management. But the truth is, the way Netflix serves content to its users reveals a powerful lesson about how organizations can manage, surface, and deliver knowledge more effectively. In fact, when you strip away the entertainment layer, what Netflix does is exactly what most companies … Read more

Data, Decisions, and Discoverability: A Smarter KM Framework

In most organizations, knowledge exists—but it’s often scattered, siloed, or buried so deep in systems that it becomes invisible. Despite investments in collaboration tools and content repositories, teams still struggle to find what they need, make timely decisions, and reuse institutional knowledge. This gap between information and impact is precisely where a modern KM framework … Read more

Knowledge Management Taxonomy: What It Is and How to Build One That Works

Knowledge is only valuable when it’s accessible. But in many organizations, critical knowledge is scattered across shared drives, emails, wikis, CRMs, and cloud folders with no clear structure. That’s where knowledge management taxonomy comes in — not just as a tool for organizing information, but as a foundation for clarity, usability, and strategic growth. In … Read more

Making the Business Case for Knowledge Management Investment

Despite decades of proven benefits, knowledge management (KM) remains one of the most underfunded areas in corporate strategy. Why? One key reason is the persistent failure to articulate KM’s business value in a way that resonates with executive decision-makers. In organizations where Knowledge Management initiatives struggle to gain traction, the issue is rarely the concept … Read more

Why Knowledge Management Gets Ignored and Underfunded

If you’ve worked in knowledge management for any length of time, you’ve probably asked yourself this question:Why is something so strategically valuable still so frequently overlooked when budgets are allocated? It’s not just a funding issue. It’s a positioning issue, a visibility issue, and at times, a perception issue. Knowledge management (KM) sits at the … Read more