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The workplace has changed forever. What once was a predictable environment where knowledge lived in filing cabinets and experienced employees passed down wisdom through hallway conversations has transformed into something entirely different. Today’s organizations face unprecedented challenges in managing their most valuable asset: knowledge. We’re living through what I call the KM Revolution, a fundamental … Read more
In many organizations, productivity isn’t just about working harder—it’s about working smarter. And at the heart of working smarter lies knowledge management (KM). Despite being a buzzword for decades, knowledge management often gets misinterpreted as a fancy library of documents or a glorified SharePoint. In reality, when done right, KM is a strategic lever that … Read more
In the previous two articles of this series, we explored unusual but very real stories of how knowledge management (KM) plays out in organizations across Iran—sometimes in humorous ways, sometimes painfully. From mischievous cats shutting down a gas refinery, to a repairman who solved a months-long crisis by lowering the pressure “half a bar,” these … Read more
The knowledge capture process represents one of the most critical yet challenging aspects of organizational knowledge management. While companies like Google and Microsoft have mastered the art of systematically capturing and converting tacit knowledge into explicit organizational assets, most businesses struggle to unlock the intellectual capital residing within their workforce. Modern organizations face an unprecedented … Read more
If you’re just starting out with SharePoint and are curious about its role in knowledge management (KM), you’ve come to the right place! Whether you’re a business owner, team leader, or someone just beginning to explore SharePoint, understanding how it can help with organizing and sharing information is key to making the most of it. … Read more