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In today’s rapidly evolving business landscape, knowledge management has emerged as a fundamental enabler of organizational performance and strategic decision-making. Organizations that systematically capture, organize, and leverage knowledge not only enhance operational efficiency but also cultivate a sustainable competitive advantage. However, the successful implementation of KM initiatives often encounters challenges—most notably, fostering genuine employee engagement … Read more

IntroductionImplementing knowledge management (KM) solutions across different organizations in Iran has been a continuous journey of learning and discovery. During workshops and meetings, we often encounter fascinating real-life examples that reflect the challenges and opportunities of KM in action. Sharing these stories may help others who are trying to make KM a living, breathing practice … Read more

In the previous two articles of this series, we explored unusual but very real stories of how knowledge management (KM) plays out in organizations across Iran—sometimes in humorous ways, sometimes painfully. From mischievous cats shutting down a gas refinery, to a repairman who solved a months-long crisis by lowering the pressure “half a bar,” these … Read more

This article is the second part of a series where I share real-world stories of knowledge management (KM) challenges and lessons learned from organizations across different industries in Iran. Each story reflects not only the situations organizations face but also the deeper insights into why knowledge management matters and what happens when it is absent—or … Read more

Introduction This article is the first in a series of real-world stories and case examples from different Iranian industries that shed light on how knowledge management (KM) challenges and solutions emerge in practice. Each story illustrates the importance of capturing, sharing, and leveraging organizational knowledge—and what can go wrong when these processes are neglected. Instead … Read more