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Practical tools for AI in knowledge and information management: adoption and strategy

Knowledge and information professionals manage data and information in organisations as assets to stay productive, competitive, and innovative. K&IM involve organization, creation, usage, and sharing processes using accessible, efficient, and cost-effective technologies. Collins Dictionary defines artificial intelligence as “the modelling of human mental functions by computer programs” and named “AI” the most notable word of … Read more

Knowledge Sharing System: Why Every Business Needs One

A knowledge sharing system is essential for companies striving to stay competitive in today’s dynamic business environment. By ensuring quick access to accurate information, it fosters a culture of learning, collaboration, and efficiency that can propel a business forward. This article explores why implementing a knowledge sharing system is vital for modern organizations and how … Read more

10 Best Practices for Effective Knowledge Base Management

Knowledge base management is a critical component of modern business strategies. Whether used for internal team collaboration or customer self-service, effective knowledge base management enables organizations to streamline information access, improve productivity, and enhance user satisfaction. By implementing structured practices, companies can optimize their knowledge repositories, making them invaluable tools for ongoing learning, problem-solving, and … Read more

Knowledge Management Strategy for Business Growth and 10 Key Benefits

A robust Knowledge Management Strategy for Business Growth is essential for organizations aiming to enhance their efficiency, innovation, and competitive advantage. A well-structured KM strategy enables businesses to harness their collective knowledge, facilitating improved decision-making and fostering a culture of collaboration. Here’s how to develop a knowledge management strategy, followed by the key benefits it … Read more