Evolving Knowledge Management Best Practices in the Age of AI

The way organizations manage knowledge has always been a reflection of how they think, learn, and adapt. But in the age of artificial intelligence (AI), that reflection is sharper and faster than ever before. Traditional knowledge management best practices—built on document repositories, taxonomies, and collaboration tools—are being redefined by automation, intelligent search, and machine-driven insights. … Read more

The increasing significance of contextual knowledge

In knowledge-intensive industries, from law and engineering to consulting and finance, the difference between information and knowledge is context. Contextual knowledge is the connective tissue that allows professionals and machines to make sense of information, apply it accurately, and generate new insights. Contextual knowledge Contextual knowledge is knowledge that is framed, interpreted, and applied within … Read more

Knowledge Champions Cup: Driving Engagement and Learning through Gamified Knowledge Management

In today’s rapidly evolving business landscape, knowledge management has emerged as a fundamental enabler of organizational performance and strategic decision-making. Organizations that systematically capture, organize, and leverage knowledge not only enhance operational efficiency but also cultivate a sustainable competitive advantage. However, the successful implementation of KM initiatives often encounters challenges—most notably, fostering genuine employee engagement … Read more

Knowledge Management in Practice: From “Gunny Bag of Maps” to “Guests Are Good for You” (Part 4)

IntroductionImplementing knowledge management (KM) solutions across different organizations in Iran has been a continuous journey of learning and discovery. During workshops and meetings, we often encounter fascinating real-life examples that reflect the challenges and opportunities of KM in action. Sharing these stories may help others who are trying to make KM a living, breathing practice … Read more