In the previous two articles of this series, we explored unusual but very real stories of how knowledge management (KM) plays out in organizations across Iran—sometimes in humorous ways, sometimes painfully. From mischievous cats shutting down a gas refinery, to a repairman who solved a months-long crisis by lowering the pressure “half a bar,” these … Read more
This article is the second part of a series where I share real-world stories of knowledge management (KM) challenges and lessons learned from organizations across different industries in Iran. Each story reflects not only the situations organizations face but also the deeper insights into why knowledge management matters and what happens when it is absent—or … Read more
Introduction This article is the first in a series of real-world stories and case examples from different Iranian industries that shed light on how knowledge management (KM) challenges and solutions emerge in practice. Each story illustrates the importance of capturing, sharing, and leveraging organizational knowledge—and what can go wrong when these processes are neglected. Instead … Read more
Knowledge is the most valuable currency of modern enterprises. Yet, many organizations still struggle to capture, organize, and apply it effectively. A well-structured knowledge management system (KMS) can transform the way businesses operate by centralizing knowledge assets, improving collaboration, and accelerating decision-making. However, implementing such a system is rarely straightforward. It requires a balance of … Read more
In today’s complex business environment, organizations generate and consume knowledge at unprecedented speed. From internal documents and client records to industry research and real-time market intelligence, information flows continuously across the enterprise. Yet, the true challenge lies not in gathering data but in transforming it into actionable insights. This is where knowledge management systems (KMS) … Read more