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The knowledge capture process represents one of the most critical yet challenging aspects of organizational knowledge management. While companies like Google and Microsoft have mastered the art of systematically capturing and converting tacit knowledge into explicit organizational assets, most businesses struggle to unlock the intellectual capital residing within their workforce. Modern organizations face an unprecedented … Read more

If you’re just starting out with SharePoint and are curious about its role in knowledge management (KM), you’ve come to the right place! Whether you’re a business owner, team leader, or someone just beginning to explore SharePoint, understanding how it can help with organizing and sharing information is key to making the most of it. … Read more

We didn’t set out to become experts in knowledge management. Like most teams, we just wanted to stop answering the same questions over and over again, avoid costly mistakes, and keep work flowing smoothly when someone went on vacation or left the company. But here’s the truth: Knowledge management (KM) sounds simple—write things down, organize … Read more

In the ever-evolving work environment, knowledge is one of the most valuable assets a company can possess. However, managing and sharing that knowledge effectively across departments, teams, and individuals can be a significant challenge without the right tools. This is where a staff intranet becomes essential. What is a Staff Intranet? A staff intranet is … Read more

Great knowledge management isn’t a project. It isn’t a platform. It isn’t something that happens once a quarter in a meeting. It’s something that lives in the small, almost invisible habits of individuals and teams. It’s the quiet hum of an organization that learns, remembers, and improves—every single day. So what does it actually look … Read more