Susan Hanley

Rebecka Isaksson is an experienced and visionary thought leader, with a passion for technology, people, and behaviour. Her specialty lies within people and culture change and providing guidance for how smart use of knowledge can generate significant business value, when powered responsibly and ethically by AI technology.In addition to her role as Knowledge Empowerment & Copilot Enablement Lead at Sulava Gulf LLC, she is the founder of KnowFlow Value, and an active member and peer mentor in SIKM Leaders Community and host of the podcast Knowledge Fika. She is a frequent keynote speaker at global Microsoft and Microsoft 365 Community events and conferences, and a sought-after guest on panels discussing relevant topics on how AI-technology accelerates and magnifies the value of KM strategies and solutions.As the former Director of Knowledge Management, and Product Marketing Manager for Content AI at Microsoft corporate headquarters, she has spent the last 15 years working with organisations world-wide as an industry expert on Knowledge Management. In July 2024 she was recognized with the Microsoft Most Valuable Professional (MVP) award for Microsoft 365/SharePoint. Linkedin Logo

Unlocking the Power of Communities of Practice for Business and Individual Success

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In today’s fast-paced world, knowledge is the lifeblood of any organization. The ability to leverage insights and expertise quickly can make the difference between thriving and merely surviving. This is where communities of practice (CoPs) come into play, serving as a vital mechanism for the transfer of tacit knowledge – leveraging both expertise and experience. … Read more