Implementing the Knowledge Café at the NATIONAL IRAN GAS COMPANY (NIGC): An Experiential Approach to Interactive Knowledge Management

In today’s fast-paced and ever-changing business environment, organizations face immense pressures from rapid technological advances and operational complexities to global competition and evolving customer expectations. In such a context, knowledge management has emerged as a critical strategic enabler. Knowledge is no longer just a by-product of operations; it is a vital resource that drives decision-making, … Read more

When Culture Leads: The Hidden Force Behind Knowledge Management

Organizational culture is the invisible air that every organization breathes—unseen, yet it influences everything. It shapes how employees think, decide, and act. That’s why when we talk about knowledge management (KM), we cannot overlook the critical role of culture. Culture can either serve as a launchpad for KM or stand as a solid wall against … Read more

Turning Ugly Ducklings into Knowledge Champions

In every organization striving to implement Knowledge Management (KM), one role stands above all others — the Knowledge Ambassadors. They are the living bridge between KM strategies and the daily realities of the workplace. Without their active presence, knowledge management initiatives remain short-lived projects that rarely reach the operational layers of the organization. However, the … Read more

Knowledge Champions Cup: Driving Engagement and Learning through Gamified Knowledge Management

In today’s rapidly evolving business landscape, knowledge management has emerged as a fundamental enabler of organizational performance and strategic decision-making. Organizations that systematically capture, organize, and leverage knowledge not only enhance operational efficiency but also cultivate a sustainable competitive advantage. However, the successful implementation of KM initiatives often encounters challenges—most notably, fostering genuine employee engagement … Read more