KM InsiderIn the evolving landscape of digital learning, where speed, scale, and personalization have become essential, organizations are increasingly turning to advanced tools to streamline content development and delivery. One such tool is the Learning Content Management System (LCMS)—a pivotal platform designed to manage the entire lifecycle of learning content across teams, departments, and global audiences. … Read more
For years, the professional path for a Knowledge Manager has followed a predictable trajectory: from specialist to senior specialist, and eventually, into a management role. We’ve seen this as the pinnacle of a KM career, a position of authority and influence. But as intelligent automation reshapes the workplace, this traditional ladder is becoming a trap, … Read more
The rise of AI isn’t just a technological shift; it’s a fundamental change in how we create, manage, and use knowledge. As knowledge management (KM) professionals, we are at the center of this transformation. While some may see AI as a threat to our roles, I see it as an opportunity—a chance to elevate our … Read more
The whispers have turned into roars. Artificial Intelligence is no longer just a futuristic concept; it’s here, it’s learning, and it’s rapidly transforming how we interact with information. For those of us steeped in Knowledge Management (KM), a natural question arises: Is AI poised to automate us out of existence, or is it the ultimate … Read more
After two decades of working with global knowledge management teams from billion-dollar tech companies to sprawling government institutions — I’ve seen a clear pattern: most KM strategies don’t fail because they lack tools, talent, or content. They fail because they’re disconnected from business goals. Too often, KM is treated as a backend function. It’s tucked … Read more