KM Insider

I’ve spent the last decade watching knowledge management initiatives launch with fanfare, only to quietly fade into digital obscurity. The pattern is depressingly familiar: executives approve substantial budgets for KM platforms, IT implements sophisticated systems, and employees… well, employees continue working exactly as they did before. The fundamental problem isn’t technology resistance or poor user … Read more

Introduction: Knowledge Management at a Crossroads Knowledge management (KM) is entering a transformative era. As organizations grapple with unprecedented data volumes, distributed workforces, and rapid technological change, the way we capture, share, and leverage knowledge is evolving dramatically. By 2030, knowledge management will not merely be a support function but a core strategic driver of … Read more

Knowledge management (KM) has matured from a “nice-to-have” to a central discipline in ambitious organizations seeking to harness the full power of their collective expertise. But as the volume of digital content and business pressures both increase, expectations have shifted: leaders now want to see proof—real, measurable value from KM investments. Simply accumulating documents or … Read more

In the evolving landscape of digital learning, where speed, scale, and personalization have become essential, organizations are increasingly turning to advanced tools to streamline content development and delivery. One such tool is the Learning Content Management System (LCMS)—a pivotal platform designed to manage the entire lifecycle of learning content across teams, departments, and global audiences. … Read more

For years, the professional path for a Knowledge Manager has followed a predictable trajectory: from specialist to senior specialist, and eventually, into a management role. We’ve seen this as the pinnacle of a KM career, a position of authority and influence. But as intelligent automation reshapes the workplace, this traditional ladder is becoming a trap, … Read more