KM InsiderKnowledge Management in the Age of AI: Knowledge management (KM) is how a company handles its information. It involves collecting, sharing, using, and organizing knowledge. Businesses get information from many sources—customer questions, product manuals, emails, and chats. The hard part isn’t gathering this data, but making it useful. The real challenge is using what the … Read more
Data and Knowledge Management Strategy: Data and Knowledge Management is at the core of modern business strategy. In today’s world, information is very important. The ability to manage data and knowledge helps an organization be quick, innovative, and competitive. Companies that use data and turn it into useful knowledge can react quickly to market changes. … Read more
In a world where information is a competitive advantage, organizations must find ways to manage knowledge effectively. That’s where a well-planned Knowledge Management Architecture (KMA) comes into play. It’s not just about technology or storing documents — it’s about building a structured approach to how knowledge flows, grows, and supports decision-making throughout the organization. In … Read more
If you’ve ever felt that your organization has the information—but not the understanding—you’re not alone. We’ve all seen it: dozens of systems, thousands of documents, and yet, when someone needs a clear answer, they end up asking around or duplicating work. That’s where knowledge graphs and semantic layers come in. They don’t just store data—they … Read more
If you’ve been working in knowledge management for any length of time—especially in a senior role—you’ve probably seen trends come and go. Some are worth the hype. Others, not so much. But let me tell you: AI isn’t just a buzzword or another shiny tool. It’s actively reshaping how we manage, access, and share knowledge … Read more